Resumé — Alan Williams
canada@grommit.com
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Resumé in PDF format 		Contact Information available upon Email Request

Summary        • TESOL Certificate
• Master of Arts (MA) in Applied Linguistics
• Excellent written and verbal communication skills
• 10+ years experience writing user manuals in the high-tech industry
• Versatile and adaptable
 
 
Languages       
• MandarinBeginner level
• FrenchFluent
• GermanBeginner level
 
 
Achievements        • I earned a Certificate of Educational Studies in TESOL (Teach English to Speakers of Other Languages) in September 2006 from Global English in the U.K.
• I earned a Master of Arts—Applied Linguistics (Translation) from the University of Ottawa in 1992.
• In my technical-writing career, my responsibilities have been focused on teaching people how to use our products, so there has always been a strong educational element to my work.
• I have demonstrated a strong proficiency in using the Web as a resource for lesson plans and teaching materials.
• Through personal experience, I am well-acquainted with the process, effort and difficulties involved in learning a foreign language.
• I am at a beginner level in Mandarin.
• I speak French fluently and German at a beginner level. I have lived and studied both in France (city of Rennes, 1993) and in Germany (city of Magdeburg, 1997).
• I am a certified member of the Association of Translators and Interpreters of Saskatchewan (ATIS), which in turn is a member organization of the Canadian Translators, Terminologists and Interpreters Council (CTIC)
 
 
Work Experience        1999–2005
Sun Microsystems, Inc.
(Menlo Park, California. USA)

Technical writer working with various groups (engineers, designers and marketing) to produce end-user documentation.

  • Produced user manuals, quick start guides, warranty cards, product notes and technical white papers (both paper and CD format).
  • Reviewed and edited data sheets and press releases for the Marketing group.
  • Oversaw translation projects for localized versions of our documents, working with our translation vendor.

1995–1999
Nortel
(Ottawa, Ontario. CANADA)

Technical writer producing bilingual (English, French) documentation.

  • Provided technical writing and translation services to support the departmentŐs innovative, high-quality documentation services.
  • Performed editing duties as needed
 
 
Education       
Global English2006
Exeter, U.K.
Certificate of Educational Studies in TESOL

University of Ottawa1992
Ottawa, Ontario
Master of Arts—Applied Linguistics (Translation)

University of Regina1989
Regina, Saskatchewan
Bachelor of Arts—French

 
 
Technical Skills        • Apple Macintosh and IBM PC-compatible platforms; some UNIX
• Adobe FrameMaker, Adobe Acrobat, Adobe Illustrator, MS Windows, MS Word, MS Excel, MS PowerPoint, some HTML

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